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Delivering to: United States · USD
FIND YOUR SERVICE

Which service fits your order?

Compare who buys the goods, where they go and when shipping is paid.

A broad selection of fashion, electronics, beauty and home products
01 / SHOPDIRECT CHECKOUT

Shop: direct checkout

Choose a listed product and place your order on CNCartGo.

  • No external product link needed
  • Shipped directly by merchants
  • UK delivery only · free shipping
Browse UK products
Customer purchasing an item online with CNCartGo agent support
02 / AGENTBUYING SERVICE

Agent: we buy for you

Send a product link from a Chinese marketplace. We purchase it for you.

  • Product link or marketplace search
  • Warehouse receipt and photos
  • International freight paid after weighing
Send a product link
A parcel being packed and prepared for international forwarding
03 / FORWARDPARCEL ONLY

Forwarding: you buy, we ship

Arrange your own purchase and send it to our China warehouse.

  • Use our China warehouse
  • Review your parcel records
  • International freight paid after weighing
Arrange forwarding
BROWSE BY INTEREST

Browse with our shopping agent

Explore Agent
REAL ORDERS · REAL WAREHOUSE PHOTOS

See what arrived before it ships

Warehouse records help confirm quantity and visible condition. They do not replace authentication or full functional testing.

STANDARD WAREHOUSE QCWhat happens after your item arrives
Every completed check is saved to the order record for your review.
  1. 01
    Receive & matchIdentify the parcel, order and SKU.
  2. 02
    Check options & quantityCompare visible colour, size/model and count.
  3. 03
    Inspect visible conditionLook for obvious damage, stains or missing parts.
  4. 04
    Photograph & measureRecord front, side and detail photos plus weight.
  5. 05
    You reviewCheck the QC record before consolidation and shipping.

Wireless earbuds

ChinaShipping toUnited States
QC COMPLETE
QuantityVisible condition3 photosWeight
Product weight420 g
Packed weight610 g
Est. serviceEMS
Est. transit7-10 days

Ceramic mug set

ChinaShipping toUnited Kingdom
QC COMPLETE
QuantityVisible condition3 photosWeight
Product weight850 g
Packed weight1,200 g
Est. serviceGD-EMS
Est. transit8-12 days

Mechanical keyboard

ChinaShipping toUnited States
QC COMPLETE
QuantityVisible condition3 photosWeight
Product weight810 g
Packed weight1,100 g
Est. serviceEMS
Est. transit7-10 days

Phone case

ChinaShipping toCanada
QC COMPLETE
QuantityVisible condition3 photosWeight
Product weight180 g
Packed weight300 g
Est. serviceEUB
Est. transit10-15 days

QC scope: Standard QC and standard warehouse photos are free. Additional photos cost CNY 5 per request. Standard QC confirms the ordered item, visible options and quantity, records obvious visible-condition issues, takes warehouse photos and measures weight. It is not authentication or full functional testing. Destination routes and transit times shown are examples; availability and final charges depend on item eligibility, measured parcel size and current carrier rules.

ONE ACCOUNT FROM PURCHASE TO DELIVERY

How the agent service works

You choose the product. The account timeline keeps the purchase, warehouse receipt and international parcel connected.

Customer submitting a Chinese marketplace product link
01

01 · Paste the product link

Submit the marketplace URL and select the product options you need.

Customer submitting a Chinese marketplace product link
01

02 · Confirm and purchase

Pay product, domestic delivery and service charges before CNCartGo buys from the seller.

Customer submitting a Chinese marketplace product link
01

03 · Warehouse receipt

View receipt records, visible-condition photos, weight and dimensions.

Customer submitting a Chinese marketplace product link
01

04 · Pay international shipping

After eligible parcels are prepared and measured, choose an available route and pay the confirmed international shipping charge before dispatch.

Not sure what international shipping may cost?

International shipping for Agent and Forwarding is based on parcel weight, volume and destination. Use the calculator for an estimate; final charges are confirmed after warehouse measurement.

Open shipping calculator
BEFORE YOUR FIRST ORDER

Clear answers before you buy

Choose a service, understand charges and check item eligibility.

SERVICESShould I choose Shop, Agent or Forwarding?

Choose Shop to buy directly from our merchants, with free delivery to the UK. Choose Agent when you want us to purchase an eligible item from a Chinese marketplace. Choose Forwarding when you have already arranged the purchase and need to send it through our China warehouse. International shipping for Agent and Forwarding is paid separately after warehouse measurement. Compare our services.

AGENT COSTSWhen do I pay for an Agent order and shipping?

First, pay the product, China delivery and service charges shown before we purchase. After your items reach the warehouse and the parcel is measured, choose an eligible route and pay international shipping before dispatch. Calculator results are estimates. Shop orders follow their own checkout and delivery terms. Read the payment policy.

QCWhat does the warehouse QC check include?

Standard QC checks the received quantity and visible external condition according to the selected service, and may include receipt photos, weight and dimensions. It does not guarantee authenticity or cover hidden defects, sizing, battery health or full functional testing unless a separate inspection service is available and selected. Review the warehouse inspection steps.

RESTRICTEDWhich products are restricted or cannot be shipped?

Prohibited goods cannot be accepted. Some other goods, including batteries, liquids, powders, aerosols, food or magnetic items, may require a separate review of the product, destination and carrier rules. Check the Prohibited & Restricted Items guide and ask support about uncertain items before purchasing or sending them to the warehouse. Check prohibited and restricted items.

REFUNDCan I cancel, return or receive a refund?

For Shop purchases, check the returns and after-sales terms shown for your order. For Agent purchases, eligibility depends on the purchase stage, seller policy and marketplace return period. Returns after international dispatch may be limited or expensive. Refunds, service fees and shipping charges follow the applicable Returns & Refunds policy. Read the returns and refunds policy.